Eclerx Pune is currently hiring talented individuals to join our dynamic team as Inbound Chat Analysts. This is a fantastic chance for individuals who are passionate about providing exceptional customer service and excel in a fast-paced environment. As an Inbound Chat Analyst, you will be the first point of communication for our valued customers, handling their queries and requests through live chat. You will play a crucial role in guaranteeing a positive and seamless customer experience.

• Duties include:
• Assisting to customer inquiries through live chat in a timely and professional manner.
• Offering accurate information about our products and services.
• Troubleshooting customer issues and escalating complex cases when necessary.
• Collaborating with other team members to ensure smooth customer service operations.

If interested in this exciting opportunity, please submit your application today! We are dedicated to creating a diverse and inclusive workplace where everyone can succeed.

Specialist - Inbound Chat: Customer Operations at Eclerx

Eclerx is actively seeking a skilled result-oriented and enthusiastic Analyst - Inbound Chat to join our dynamic Customer Operations team. In this role, you will be the primary interaction for our valued customers via live chat, providing top-notch support and resolving their inquiries in a timely and courteous manner.

• A key part of your role is:
• Providing prompt and accurate responses to customer inquiries via live chat.
• Troubleshooting a wide range of customer issues, referring complex cases as needed.
• Updating accurate records of customer interactions within our CRM system.
• Partnering with other team members to ensure a seamless and positive customer experience.

We are looking for:

• Outstanding written and verbal communication skills.
• Familiarity with customer service principles and best practices.
• Ability to multitask in a fast-paced environment.
• Resourcefulness

Excited about the opportunity to join our team and make a positive impact, we encourage you to apply today!

Customer-Focused Analyst Opportunity: Inbound Chat at Eclerx Pune

Are you eager about providing exceptional customer service? Do you thrive in a fast-paced environment and excel at solving customer inquiries? If so, we have the perfect opportunity for you! Eclerx Pune is looking for a Customer-Focused Analyst to join our dynamic Inbound Chat team.

In this role, you will be the first point of contact for our valued customers, providing prompt and effective support through live chat interactions. You'll handle a variety of customer requests, from inquiries about products and services to technical support.

• Responsibilities Include: Providing timely solutions to customer issues through live chat interactions
• Skills Required: Strong problem-solving and analytical abilities
• Benefits of Joining Our Team:Competitive salary and benefits package

If you are a enthusiastic and customer-centric individual who is ready to make a difference, we encourage you to apply! Send your resume to [email protected].

Join Eclerx Pune as an Inbound Chat Analyst

Are you a passionate individual with a talent for communication? Eclerx Pune is actively seeking talented Customer Service Representatives to join our growing team. In this role, you will be the first point of contact for our respected customers, providing exceptional service via live chat. If you have a desire to learn, we encourage you to submit your application.

• Responsibilities will include: resolving customer inquiries, providing product information, and troubleshooting issues in a timely and helpful manner.
• Competitive compensation and benefits await the right candidate:
• Visit our website to learn more and submit your application:

Craft a Difference: Inbound Chat Analyst Role at Eclerx

Are you individual looking to bring about a real change? Eclerx is searching for a talented and enthusiastic Inbound click here Chat Analyst to become part of our rapidly growing team. As an Inbound Chat Analyst, you will be the primary interaction for our cherished clients.

• Your responsibilities will include :
• Delivering prompt and helpful assistance to customers via live chat.
• Resolving customer questions in a timely manner.
• Partnering with internal teams to provide seamless customer experiences

If you are excited to learn, grow , and leave your mark, we encourage you to apply .

Boost Excellent Customer Experience at Eclerx

As an Inbound Chat Analyst at Eclerx, you'll be a vital/crucial/essential part of our customer service team. Your proficiency/expertise/mastery in handling live chats will allow you to engage/connect/interact with customers, address/resolve/answer their inquiries in a timely and professional/courteous/helpful manner. You'll have the opportunity to showcase/demonstrate/utilize your communication/interpersonal/problem-solving skills while contributing/making a difference/helping to create a positive customer experience.

• Collaborate/Work alongside/Partner with colleagues to maintain/ensure/guarantee high service levels.
• Resolve/Handle/Address a wide range/variety/spectrum of customer inquiries via chat.
• Contribute/Participate/Be involved in ongoing training and development initiatives to enhance/improve/strengthen your skills.