Are you enthusiastic about delivering exceptional customer service ? Do you thrive in a fast-paced environment where you can contribute to success ? Eclerx is looking for a talented Analyst - Inbound Chat - Customer Operations to join our team at our Pune location .

In this role, you will be the go-to resource for our valued customers via live chat. You will handle a variety of inquiries , ensuring a positive and productive experience.

• Responsibilities include but are not limited to:
• Providing prompt and accurate assistance to customers through live chat.
• Addressing customer issues effectively and efficiently.
• Documenting customer interactions and keeping logs accurately.
• Collaborating with other teams to ensure a positive customer journey.

If you are a highly motivated individual with excellent communication and problem-solving skills, we encourage you to apply!

Craft your career as an Analyst in Customer Operations - Inbound Chat at Eclerx

Are you a driven individual with a knack for communication? Do you thrive in a energetic environment and stand out in providing exceptional customer assistance? Job Opportunity: Analyst – Inbound Chat – Customer Operations at Eclerx Pune If so, Eclerx has an exciting opening waiting for you!

We are constantly looking for talented Analysts to join our Customer Operations - Inbound Chat team. As an Analyst, you will be the first point of contact for our valued customers, handling their queries in a prompt and courteous manner.

Utilize your {strongcommunication skills to compose clear and concise responses, ensuring a seamless customer experience.

• Contribute in maintaining a high level of customer delight
• Team up with our dedicated support team to address complex concerns
• Continuously learn your knowledge in our products and services

Become a dynamic team where your contributions are valued, and you have the opportunity to progress in your career. Submit your application today!

Inbound Chat Analyst Opportunity at Eclerx, Pune

Are you a dedicated individual with a passion for providing exceptional customer service? If so, then we have an amazing opportunity for you! Eclerx is currently seeking a talented and energetic Inbound Chat Analyst to join our team in Pune.

This role involves responding to customer inquiries. You will be the first point of contact for customers, providing prompt and courteous service.

We offer a collaborative work environment with opportunities for development. If you are looking for a challenging and rewarding career in customer service, we encourage you to apply!

• Responsibilities include but are not limited to:
• Provide prompt and courteous customer support via chat.
• Respond to customer inquiries in a timely and helpful manner.
• Troubleshoot customer issues and provide solutions.
• Document customer interactions accurately.
• Maintain a positive and professional attitude at all times.

Support Analyst Position : Inbound Chat at Eclerx Pune

At Eclerx Pune, we're seeking a dynamic Customer-Focused Analyst to join our thriving team. In this exciting role, you'll be the first point of contact for our valued customers via inbound chat. Your mission will be to offer exceptional customer service by resolving inquiries, fixing technical issues, and ensuring a favorable customer experience.

• Utilizing your analytical skills to pinpoint customer issues quickly and efficiently.
• Interacting with internal teams to resolve complex customer requests.
• Staying up-to-date on our products and industry trends.

If you're a team player with a drive to help others, we encourage you to apply. This is your chance to make a real difference in the lives of our customers.

Eclerx Pune Seeks Inbound Chat Analysts for Customer Operations

Eclerx Pune has an opening for talented and enthusiastic Inbound Chat Analysts to join its growing Customer Operations team. The ideal candidate will have strong communication skills, a passion for customer service, and the ability to work effectively in a fast-paced environment. If you are a highly motivated individual who enjoys providing exceptional customer support, this could be the perfect opportunity for you!

Responsibilities include providing prompt and courteous assistance to customers via live chat, resolving inquiries and issues efficiently, and documenting interactions accurately.

• To be successful in this role, you will needTo excel as an Inbound Chat Analyst, candidates shouldSuccessful applicants must a strong understanding of customer service principles, excellent typing skills, and the ability to multitask effectively.
• Proficiency in English is required.Knowledge of additional languages is a plus.Excellent written and verbal communication skills are essential.

Specialist - Inbound Chat: Empowering Customers at Eclerx

At Eclerx, our Analyst s for inbound chat are the heart of customer service. They provide a top-notch experience to each customer who interacts through our platform . These dedicated individuals are committed about addressing customer concerns in a prompt and courteous manner. By proactively guiding customers, they strengthen lasting relationships and contribute to the overall success of Eclerx.